
Warranty Information
Today Saunas Infrared Sauna Warranty
Limited lifetime warranty on ceremic heaters.
Limited lifetime warranty on wood.
Five-year limited warranty on cabinetry.
Five-year limited warranty on electrical parts.
*WARRANTY IS VOIDED IF TODAY SAUNAS INFRARED SAUNA IS PLACED IN AN OUTDOOR ENVIRONMENT WITHOUT SAUNA COVER
Limited warranty on Saunas Today Infrared Sauna replacement parts . Saunas Today warrants its products to be free of defects in material and workmanship. Parts, which become defective within the warranty period, will be repaired except for damage due to negligence, abuse, misuse, misapplication, unauthorized modifications, improper installation, or normal wear and tear resulting in cracking and splitting of wood.
Saunas Today will not be responsible for labor and travel incurred by its authorized service agents per pre-established takes in removing, inspecting and reinstalling the warranty parts. Saunas Today will not cover any labor costs attributable to disassembly and reassembly of the unit. Saunas Today will not be responsible for labor costs of the routine maintenance, adjustments or alterations to the calibration of the electrical devices.
Any parts claimed to be defective must be shipped freight prepaid, to Saunas Today and the repaired or replaced product will be returned to the sender freight collect. When sent to Saunas Today, the product must be accompanied by the sales receipt or other proof of purchase date, as well as the sender’s name, mailing address, daytime telephone number and any other information relating to the sender’s claim. This warranty applies to products produced by Saunas Today after June 1, 2005.
This warranty is not transferable and can be enforced only by the “ Original Owner”. The Original receipt must provided at the time of claim. This warranty shall not apply to any product or component used in any industrial, rental, club or commercial purpose. This warranty shall not apply to any claims arising from the misuse, neglect, accident, abuse, improper installation, including but not limited to exposure to fire or to excessive heat, and other hazards of nature. Under no circumstances will the manufacturer be liable for any special or consequential damages arising from the use of the product, components, and the parts attached, or installed with it. Nor for injury to any person, any claims for damages arising form the use, installation or servicing of the product. The purchaser is responsible for providing adequate access to the equipment so that any necessary service may be performed. The purchaser must establish, by dated sales slip, invoice or deliver receipt, the date of purchase. All costs for removing and reinstalling the sauna including the freight charges to and from customer shall be at the customer’s expense.
Attached hereto is the warranty card, which must be completed and returned to Saunas Today within thirty (30) days from the date of purchase of the Saunas Today products. Failure to return the warranty card within thirty days of purchase will void this warranty without any further notice.
REGARDLESS OF THE WARRANTY CARD BEING RETURNED WITHIN THE SPECIFIED TIME PERIOD. THERE SHALL BE NO WARRANTIES OR OBLIGATIONS; EXPRESS OR IMPLIED HEREUNDER, SPECIFICALLY EXCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN SPECIFICALLY DESCRIBED HEREIN. NO LIABILITY SHALL ACCURE TO Saunas Today EXCEPT AS SET FORTH HEREIN.
iHeater Warranty
All returns are subject to a 15% restocking fee.
SaunasToday.com realizes that sometimes packages arrive damaged or can be lost. If you feel as through your product might be lost in shipping, or has arrived damaged please contact us immediately at 866-349-8526, so we can get you taken care of as soon as possible!
If you would like to return, downgrade or upgrade your product and are within the 30 day money-back guarantee time limit, please contact us:
815-899-7200
Or send us an email:
saunastoday@gmail.com
Please include production date and serial number located on the back of each unit.
.